// Support · Shipping
Shipping & Returns
01 // Shipping
How Delivery Works
- Processing
- 1–3 business days
- Delivery time
- 11–25 days
- Delivers to
- South Africa & United States
- Tracking
- Included on every order
- Shipping cost
- Shown at checkout before you pay
Our products ship from trusted suppliers. Most orders arrive within 11–25 days, and the expected delivery time is shown on each product page.
If your order has several items, they may arrive in separate parcels. We email you tracking details for each one as soon as it ships.
02 // Returns
If Something Isn't Right
If your order arrives damaged, faulty or not as described, contact us with your order number and a photo of the problem, and we will put it right.
Full details on returns and refunds are in our refund policy.
Questions about an order? We're happy to help.
Contact Us